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Jerith

Journey Member
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About Jerith

  • Birthday 11/28/1973
  1. Regarding the album art. Your Gracenotes database could be outdated. It also won't always recognize ripped songs from a CD depending on the settings or software you use. Also, not all legit albums get art. I have a British band "Jonah and the Whale" which isn't recognized in any way. All songs named track1 and up.
  2. I also point out that there is the lockout key concealed in the fob. Get that copied and keep it safe. It is for entry on the driver door only if the battery goes dead on the fob, or the car. Both will let you get inside so you can pop open the hood for charging. I belive that the transponder is passive and just needs to be recognized as the right key to start. The fob can be dead but still drive. The remote entry system is what needs the powered fob. It could be a Canadian engineer who thought about the dead battery situation.
  3. In Canada there is about a $2500 profit margin on a R/T. For Feb. the Journey discount is $2000. If the dealer took anything extra off you nearly got the Journey at cost.
  4. In my experience when I am searching for Journeys for customers is, the 5's sell more than the 7's. I find tons of 7's while searching other dealer lots and a medium supply of the 5's. We're in a small town and I found that they sit around for quite a bit. I stopped ordering the 7's as there was so much stock available for transfers. Farmers, for the most part, don't want 3 rows. The extra cost is a factor too.
  5. Don't wait for the appointment time. Go in early and walk around. A salesman will approach you and word will get passed on. As for the wait I pulled my hair out watching some ordered vans sitting on "Ramp Compare" for 2 weeks. Late response here though. Sorry
  6. Those are amazingly short waits!!! Compaire it to a 16 week wait for a diesel truck. One customer of mine didn't get his order taken for 8 weeks. Granted it is a R/T. But ouch. Feb 8th was the cutoff order date for April builds.
  7. This whole experience sounds horrible. I could see it happening when Parts and Receiving gets stuff mixed up (human error), then Service goes to Parts expecting it ready. Finds it isn't there, follows up with Receiving, and then you get the damn stupid phone call. They may have already taken your keys too. Also, I dislike the lug nut locks, that go-faster Nitrogen, or improper splash guards/mud flaps. Undercoat? Sure, just keep it close to the market. The dealership really should have nailed down the towing stuff. It just is soooo... unprofessional?
  8. @bramfrake bramfrake sent me a message and I sent one back. It is relevant to this thread so I thought I'd edit it a little and post here too. 2 posts above I'm asked a question. The Time Referenced Surcharge applies to New Vehicle Plans (Nothing certified used.) $250 will be added for vehicles entering program after 1 year or 20,000 kms. You would skip the charge. Safe with it being only one month old. 7/115 Powertrain (Plan 486) can be bought up to 4 years or 80,000 kms with only the surcharge added. (This is my understanding.) Suggested is $1660 with half of that going to Chrysler. So the dealer can play with $830. Personally it would be the individual customers who we know and service regularly that I would offer serious deals to. I wouldn't charge full price for walk-ins though. How much of 800 would I give away? 20% off? $160. 25% for 200? I think giving away 200 bucks would be my max for regular customers. The 1660 less the 200 doesn't seem much but leaves the dealer making 25% less. That range is where I would offer my regular customers. Maybe 15% to 20% off of the 830 for walk-ins? It just doesn't get the price down with Chrysler forcing so much. The 7/150... is that a typo? 7/160 (Plan 487) costs $2185. 20% on that would be $218 off the price. $1967 for the plan. With Chrysler forcing so much of the cost of the plan to them it isn't really a gravy train for dealerships. It does give options to cement a deal where you could put in the 7/115 into a deal for free. The 800 could easily be recovered in some sort of dealership performance reward for boosting those sales. Personally I think increasing power train warranty is a prudent idea. The bumper to bumper for the electronics and A/C and such. Well... those you can keep an eye on until the 20K mark. I HIGHLY recommend it if you are buying a truck. I EXTRA HIGHLY recommend it if you drive your Journey like a truck. Cheers!
  9. You have it already but I was musing that perhaps it was the 3 piece folding storage cover for the rear. THAT I can see not lying around. If back-ordered sure, close to a month might be about right. They should have just robbed another Journey.
  10. There was a complaint company hired at some point about 1.5 years ago. They are impartial and follow a decision tree based on answers, following up concerns with more questions about this and that. All the stats per dealer are anonamized. Some customers will be asked for permission to record responses to give back to dealerships to hear and respond to better the shopping experience. It was interesting to get to hear real emotion in people voices about how a In all, customers liked it that it just wasn't hitting check boxes, but you actually got to voice concerns that are important, to a person. Also the system was used to capture happy customers and how it could be better still. I'm not sure if this is used much by the dealers. There were access fees. If you didn't get to put all your concerns into the survey be sure to call the customer relations line if you are really wronged. Call in to start a file on your VIN. I've heard of folks receiving coupons in the mail for some sort of service at any dealership. Also heard of many who got squat. A not well known thing is that it is the customers responsibility to call in to start a file for your VIN for dealerships to look up to get approval for a designated rental company. Call first before you rent. There is no warranty coverage to pay for that if you get the rental yourself. Sucks. SOOOOO hard to get approval to pay the rental fee's if protocol isn't followed.
  11. Jerith

    Location

    Up in north west Alberta here. The town of Spirit River. We're north of Grande Prairie.
  12. I know there is a separate Uconnect Mopar unit for some of the radios but I don't know if it'll work with the new radios. I think its about $400 CDN. Not for all models either. :mellow:
  13. Have them on my 09. It is a option. 2nd row boosters code CFL for $200. Code AGV Flex seating group $1375. They work well.
  14. When locking in personal factory orders you receive price protection and the option to take the incentives at the month you order, or the month it is delivered. Order if you can for the chance of model change discounts. Ie. a late availability option might be added to a group you selected at no extra cost. That or consumer cash discounts change and has saved $2500 for 3 customers of mine who ordered trucks. Also, get a fleet account if you usually pay cash for your vehicle, if you can. The fleet discounts are always at least $500 better than the public offering. Or way more on some models. I only have the fleet discount rates for April but they are $1000 better than public programs on the Journey.
  15. I'd get in touch right away about that. Go in and make it clear that it is contractual and ask them to check on the separate build possibility. It will help the dispute explosion in some way. I would hope.
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