oldtimer1942

In my case after a lot of frustration and about $1,000.00, which including replacing the BCM , I replaced the radio and all is well. Incidentally the radio was not shutting off as soon as the driver's door was opened.

I have a 2012 Journey SE and my instrument cluster lights often stay on after shutting the car down. I have narrowed it down to the first door opened after shutting the engine off has to be the first door closed, however if the radio shuts down before I close the door the lights stay on. It's always hit and miss so we stay by the car until they shut down and if they don;t I get back in the car and turn it on without starting it and wait until the radio comes on, then turn off and get out and shut the door, usually takes 6 to 8 seconds until the cluster goes off. Has been very frustrating especially when the Dealer insisted it was the BCM, however $800. later the problem persists. Need to dump this lemon!

I have a 2012 Journey SE which has similar electrical problem in that my dash lights, like the whole instrument cluster, don't always go off when I exit the vehicle. This has been driving me nuts for months trying to figure out why and how this is happening. Determined that "first door opened has to be first door closed" so most of the time if there are no passengers it works reasonably well except that sometimes the radio turns off right after the door is opened resulting in the lights staying on. Frustrating having to stay by the car to make sure the lights go off, or the battery (new) will die over night if they are left on. Oh and occasionally my radio does not come on when I start the car. Chrysler Dealer mechanics don't seem to be fully trained on the electronic functions and are baffled by my problem. Had a thorough check done resulting in their computer finding no communication from BCM to instrument panel. Had the BCM replaced ($600.00 !) but issue does not appear to be resolved. Knew I shouldn't buy a Dodge and unless somebody has a solution think this one is going, going, gone!

Update: Feb.20/18 - Dealer installed new BCM but problem not solved ! Any ideas other than sell this thing ?

I have a 2012 Dodge Journey SE, purchased used and after a month or so started having what appeared to be battery issues. Go to start car in the morning and nothing, charge the battery and everything is OK, checked whether charging while running OK and after going through this procedure several times noticed that the dash lights were not turning off. Read all the complaints about these lemons and on checking with the dealer found that they knew squat and kept saying it's the battery. So I took up the challenge, bought a new higher cranking battery and yes you guessed it same results. My grandson has the old battery and it's still working fine in his Kia. I started to monitor the dash light problem and determined that if I was alone in the car the lights would shut off after about 8 to 10 seconds, however when more than one person exits the car the lights stay on, and they also stay on when I open a second door before the lights go off. My new rule was "first door opened has to be last door closed" however that doesn't always work. It's a pain standing beside the car to make sure the lights go off ! By the way if they stay on I have to turn the car back on without starting it, wait until everything clicks in, warning lights, radio etc. then turn it off and get out and usually the lights will then turn off. Back to the dealer who then ran a scan for $100.00 and determined that the instrument cluster is receiving false readings from the BCM which they would replace for $600.00. Given that many others have been hosed on repairs I am hesitant to get this done, can't they simply flash the BCM to fix this? Can I buy and install a used unit and sell this thing?